Show us what's wrong. Get the right next step.
Upload photos or video, start virtual troubleshooting, or create a work order with evidence, approvals, messages, and repair history in one place.
Who uses ServiceFixes
Get the right fix, without the guesswork.
Show what's wrong from your phone, get guided next steps, and know whether you need virtual help, a quote, or a technician before anyone is dispatched.
- Upload photos and videos
- Start a virtual troubleshooting session
- Track your repair in one place
- Keep before-and-after proof
How ServiceFixes works
Show what's wrong
Upload photos, videos, location, and issue details from your phone.
Troubleshoot or dispatch
Start a virtual session or create a work order for a technician.
Track and close out
Keep messages, approvals, invoices, photos, and final reports in one repair room.
Virtual troubleshooting before dispatch
Before anyone rolls a truck, ServiceFixes helps collect the right evidence, ask the right questions, and decide whether the issue can be resolved remotely or needs a technician.
- Guided photo and video capture
- Live troubleshooting session
- Safety-first questions
- Technician-ready work order
- Fewer wasted visits
- Better quotes before dispatch
For electrical, gas/boiler, elevator, fire/life-safety, structural, or hazardous issues, Live Assist focuses on safe observation and documentation. It does not guide unsafe repair actions.
Every repair gets a record
Before photos
Capture what was wrong.
Technician notes
Document what was found.
Approval history
Know who approved what and when.
After photos
Verify the work was completed.
Closeout report
Save the final repair record.
One workspace for every detail
Boiler Room — No Heat
Technician has completed the visit and uploaded a quote for the replacement part. Requires property manager approval to proceed.
Everything a repair needs, in one record.
Start with a clear issue record instead of scattered calls and texts.
Capture what is happening before dispatch.
Troubleshoot remotely and document the decision.
Give field teams better context and closeout tools.
Keep decisions, quotes, and next steps organized.
Create a documented record of what happened and what was done.
Stop losing repair details across texts, calls, and photos.
- Scattered texts
- Missing photos
- Repeated explanations
- Verbal approvals
- Unclear status
- No repair history
- One repair room
- One evidence trail
- Virtual troubleshooting
- Technician-ready context
- Approval history
- Final repair record
Safer remote diagnosis, not unsafe DIY repair.
ServiceFixes helps document and diagnose issues remotely, but high-risk systems are treated carefully. Electrical panels, gas or boiler equipment, elevators, fire alarms, life-safety systems, structural issues, and hazardous conditions may require a qualified technician.
ServiceFixes is not an emergency response service. For fire, gas leak, electrical hazard, flooding, medical emergency, immediate danger, or life-safety concerns, contact emergency services or the appropriate qualified professional.