EV charger repair and diagnostics.
Faulted or offline chargers, billing and network errors, and install diagnostics for residential and commercial Level 2 and DC fast chargers — repaired and documented so the unit gets back to earning.
What we diagnose and repair.
Units that won't start a session or dropped off the network.
Indicator lights, screen errors, and recurring fault codes.
GFCI and ground-fault trips, failed contactors, and supply issues.
OCPP, back-office, and payment-integration failures that stop revenue.
Damaged connectors, cables, and holsters needing repair or replacement.
Root-cause review when the wiring or install — not the charger — is the issue.
Help us get the right fix the first time.
A few photos and details usually let us triage before anyone is dispatched — often saving a truck roll.
- A photo of the charger's error light or screen
- The charger make and model
- Any error or fault code shown on the unit
- The breaker the charger is on
- Photos of the connector and cable condition
Every repair leaves an evidence trail — not a guess.
ServiceFixes keeps the photos, messages, approvals, payments, technician notes, and reports tied to the property and asset, so the next repair never starts from zero.
- 01Capture
Photos, video, messages, and the symptoms — collected the moment the problem is reported.
- 02Approve
Written quotes and authorizations, with MFA on high-value sign-offs.
- 03Pay
Diagnostic, deposit, and final invoices paid through secure links.
- 04Repair
Technician notes, parts used, and before-and-after images logged on the ticket.
- 05Report
A finished repair report tied to the property and the exact asset.
Frequently asked questions
Faulted or offline chargers, billing and network errors, failed contactors, GFCI and ground-fault trips, connector and cable damage, and install diagnostics for residential and commercial Level 2 and DC fast chargers.
Read the full guide on What EV charger problems can you repair
We service most major residential and commercial EV charger brands. Submit the make, model, and any error code shown on the unit and we'll dispatch a technician familiar with that platform.
Read the full guide on Do you work on chargers from any manufacturer
Yes. Network, OCPP, and billing-integration errors are a common reason chargers stop earning revenue. We diagnose the charger, the local network, and the back-office connection together.
Read the full guide on Can you fix chargers that won't talk to the network or billing system
Yes. If the root cause is an install or wiring issue rather than the charger itself, the report calls that out with photos so you can pursue the original installer or update the site.
Read the full guide on Will the repair report include what was wrong with the install