Pay for the level of service you need.
No subscriptions. No platform fee. You pay per ticket, and you only pay more if the work goes deeper than a photo review.
- Photo + description triage
- Likely-cause write-up within 4 business hours
- Suggested next step (often no truck needed)
- Ticket lives in your building's repair history
- Licensed pro on-site within 2 business days
- Diagnose, document, and quote the repair
- Photos + readings logged on the ticket
- $185 credit toward repair if you approve same day
Pricing questions, answered.
No. Ticket-based pricing only. Portfolios with monthly volume can request flat-rate quotes.
We send a written quote on the ticket. You approve it (or don't), pay through the secure link, and we schedule the repair. The $185 standard-diagnostic fee credits against the repair cost if you approve same day.
Yes. Common items are on the truck. Anything we have to order is itemized on the quote with the markup disclosed up front.
Send it anyway. If we can't do it ourselves we'll tell you who can, with no charge for the photo review.
New York City and Northern New Jersey. We add territory based on dispatch density — ask if you're outside that radius.