Camera, access control & Wi-Fi repair.
Offline cameras, NVR/DVR faults, access readers, intercoms, and Wi-Fi dead zones — diagnosed across the full path from device to dashboard and documented on a repair ticket.
What we diagnose and repair.
Cameras that dropped off, lost remote viewing, or stopped streaming.
Recording gaps, full or failed drives, and playback problems.
Access readers, electric strikes, maglocks, and intercom faults.
Coverage gaps, congestion, and access points that keep dropping.
Switch failures, rack cleanup, and structured-cabling repairs.
We service prior-vendor installations and document what we find.
Help us get the right fix the first time.
A few photos and details usually let us triage before anyone is dispatched — often saving a truck roll.
- A photo of the NVR/DVR screen or any on-screen error
- The camera, reader, or intercom model or label
- A screenshot of the app showing the offline device
- Which devices or areas are affected
- When the outage started and whether it's intermittent
Every repair leaves an evidence trail — not a guess.
ServiceFixes keeps the photos, messages, approvals, payments, technician notes, and reports tied to the property and asset, so the next repair never starts from zero.
- 01Capture
Photos, video, messages, and the symptoms — collected the moment the problem is reported.
- 02Approve
Written quotes and authorizations, with MFA on high-value sign-offs.
- 03Pay
Diagnostic, deposit, and final invoices paid through secure links.
- 04Repair
Technician notes, parts used, and before-and-after images logged on the ticket.
- 05Report
A finished repair report tied to the property and the exact asset.
Frequently asked questions
We troubleshoot and repair NVRs, DVRs, IP cameras, intercoms, access readers, electric strikes, maglocks, and the network gear behind them — across most major brands used in residential and commercial buildings.
Read the full guide on What camera and access systems do you support
Yes. We diagnose Wi-Fi coverage, congestion, and backhaul issues, repair or replace failed access points and switches, and re-tune the network so cameras, readers, and tenant devices stay online.
Read the full guide on Can you fix Wi-Fi dead zones and slow networks
Yes. We service installations from prior vendors. We document what we find, repair what's broken, and leave a written report so you know exactly what was changed.
Read the full guide on Do you fix systems someone else installed
Submit the issue with the asset QR code or building details and we'll dispatch a technician — most camera, NVR, and reader outages are diagnosed and repaired in a single visit.
Read the full guide on What if a camera or reader is offline right now