Powered by Lumens Technologies

Get the right fix without guessing.

Upload photos, send a text, WhatsApp us, call in, or submit a repair request online. ServiceFixes turns electrical, camera, access-control, Wi-Fi, EV charger, and smart-building problems into documented repair tickets.

Takes less than 1 minute · No account needed

Start from any channel

Every text, call, photo, email, or QR scan becomes a trackable ticket.

Pick the channel that's easiest. We'll create the same audit-ready repair record either way.

Web

Web form

Submit address, photos, and the problem in under a minute.

SMS

Text message

Text photos and a short description; we open a ticket.

STOP/HELP supported. Consent captured per message.

WhatsApp

WhatsApp

Send media or messages — they thread to one repair record.

Phone

Phone call

Call us; we capture details and send a secure upload link back.

Email

Email

Forward a thread to fixes@servicefixes.com to create a ticket.

QR code

QR code

Scan a property or asset QR code — request is pre-tagged.

Not another contractor directory

We document the problem before anyone shows up.

Most platforms hand you a list of contractors and walk away. ServiceFixes captures the problem, verifies the property, documents the issue, collects approval, sends payment links, dispatches the right technician, and keeps the repair history.

Other platforms
  • Hand off a list of names
  • No record of the problem
  • No approval workflow
  • Lose history when contractors change
ServiceFixes
  • Capture problem with photos and context
  • Verify property and authority
  • Approval + payment + dispatch in one place
  • Building keeps the repair history forever
The evidence chain

Every repair leaves an evidence trail — not a guess.

ServiceFixes keeps the photos, messages, approvals, payments, technician notes, and reports tied to the property and asset, so the next repair never starts from zero.

  1. 01
    Capture

    Photos, video, messages, and the symptoms — collected the moment the problem is reported.

  2. 02
    Approve

    Written quotes and authorizations, with MFA on high-value sign-offs.

  3. 03
    Pay

    Diagnostic, deposit, and final invoices paid through secure links.

  4. 04
    Repair

    Technician notes, parts used, and before-and-after images logged on the ticket.

  5. 05
    Report

    A finished repair report tied to the property and the exact asset.

Your building's repair memory

Every building should have a Digital Home Twin.

ServiceFixes connects repair requests, photos, approvals, invoices, asset records, and service reports into a practical repair history. The next technician, property manager, owner, insurer, or buyer can see exactly what happened — without re-explaining the problem or starting over.

For homeowners

Keep the history with your home.

Submit, track, pay for, and document repairs at your home — and keep the full repair history with the property.

For property managers

One repair record per building.

Standardize intake across portfolios. Approve quotes, track spend, and download reports per property.

For building owners

Stop losing the repair history.

Keep documented work-orders, photos, and reports tied to your building forever — even when vendors change.

Dispatching licensed pros across NYC and the tri-state area. See where we work.
Pricing

Pay for the level of service you need.

Photo Review
$

Submit photos; get a triage write-up.

Standard Diagnostic
$$

On-site diagnostic visit and report.

Priority / Same-Day
$$$

Same-day dispatch when you need it now.

Trust & verification

Built for production, not for show.

Verified property authority

Buildings unlock data only after the property authority verifies.

Audit log on every action

Every approval, payment, and dispatch is logged with timestamps.

MFA on high-value approvals

Quotes and payments above threshold require MFA before sign-off.

FAQ

Common questions